WHO WE ARE
Our website address is: https://wewave.online
Thank you for visiting WEWAVE online. Please read this Payment Policy, providing consent to document in order to have permission to use our services.
Credit Cards & Debit Cards
We accept VISA, MASTER, AMERICAN EXPRESS and Debit Cards through our secured checkout services. By providing us with your Credit or Debit card details you authorizes us to charge your Credit or Debit Card for the entire amount of your purchases on the Website.
WEWAVE is committed to provide you a safe way of transacting online. All your transactions online are protected & secured by SSL (secure socket layer) technology from Cloudflare. It encrypts your credit card and relevant information during the entire transaction process. This encryption makes your shopping experience safe and secure. SSL verification can be obtained through your web browser.
All Credit card and Debit card payments on WEWAVE are processed through secure and trusted payment gateways managed by leading payment gateway service provider. WEWAVE uses latest 256-bit encryption technology to protect your card information while securely transmitting it for processing the payment.
WEWAVE does not store Credit / Debit card numbers, CVV / Security Code, Pin for 3D Secure, Expiry date on any of its servers and only collects in a session while making a transaction. The said information may however be stored by Risk Management / Fraud Management Systems of banks/payment gateways with authority to do so. Risk Management / Fraud Management Systems are used for ensuring that payment card frauds are kept to minimum and all necessary information regarding payment cards is secure for you, us and the payment card industry.
Pay In Installments
We offer easy interest free 4 monthly installments on all our products. This payment method is available for all purchases over AED 50.
Cash On Delivery (COD)
We offer Cash On Delivery (COD) option to our customers when the total purchase is less than AED 350.
Refund of Payment
For refund of payments made using a Credit Card, Debit Card, please fill out our PAYMENT REFUND FORM. You can receive an instant refund in the form of a GIFT VOUCHER/COUPONS after your order has been approved for cancellation. Refunds pertaining to product(s) which have been returned will be offered once we have received the product(s) back with us (and they are not in damaged condition and have been accepted by us after our quality check). Because of any circumstances beyond our control, if we are not able to service the order, we will inform you and initiate replacement of product(s) not available or refund against the product(s), as per your choice.